Our After-Sales

Our company provides technical support to assist customers in solving production or application problems, and provides customized PVC and low smoke halogen free flame retardant fuels to meet their specific requirements. When customers have problems, we will respond at the first time and actively collect customer feedback in order to continuously improve our products and services. We will understand customers' needs through regular return visits for better cooperation and development in the future.

Currently we have several factories for production, with a production capacity of more than 2,000 tons a month, and all-day production to meet customer orders. After receiving customer's order, we will arrange the production line for production at the first time, and box and ship within the expected time. Moreover, the new factory will be put into use soon, so we are fully able to satisfy our customers' mass production service.

Ensure that the production process meets standardization and regulatory requirements and that each step is monitored and controlled. Establish and implement an ISO 9001 quality management system to ensure quality standards. Select high quality raw materials and ensure they meet product specifications and customer requirements. Conduct regular product inspections and tests to verify product performance and quality. Train employees on a regular basis to ensure they understand the importance of quality standards and quality control. Actively obtain customer feedback to resolve issues and improve products in a timely manner. We share information about product quality with our customers, including test results and compliance. Ensure that we are able to respond quickly to take corrective action if quality issues arise.